ࡱ> JI+( / 00DTimes New RomanL4| )0Y 0DArial Unicode MS| )0Y 0 DTimesNewRomanMS| )0Y 00DArialewRomanMS| )0Y 0" ` .  @n?" dd@  @@``  6L     c $@{uʚ;2Nʚ;g4CdCd )0.ppp@ <4!d!d 0D85<4dddd 0D85 <4BdBdy 0D%RSocial Networking and Knowledge-Sourcing in the Digital Age (For Fun and Profit) S=8PAPEN September 23rd 2004 Presented by Charles Lanigan$9$ My BackgroundProfessional Develop workflow and collaborative applications for PNC Bank Adjunct Instructor at the University of Pittsburgh College of Business Administration (CBA) Education MA in Instructional Design & Technology from the University of Pittsburgh Memberships Pgh. Regional Knowledge-Management Consortium (PRKMC) Past Pgh. Chapter President, Society for Technical Communication (STC) ZZ ZJZ ZZ  J   AgendaTraditional Job Search and Other Networking Online and Virtual Job Search and Other Networking Comparison News You Can Use: Skills and Techniques "Traditional (In-Person) NetworkingPMeet and Greet Verbal and Social Skills Who You Know (More Than What You Know?)  Traditional Networking OccasionsThe Golf Course Professional Events and Conferences Social Occasions (e.g., cocktail parties, sports events and bridge nights) Bars, Restaurants and Coffee HousesTraditional Networking Dynamics^Small Talk Personal Introductions Friend of a Friend Time to Think, Digest Evaluate in Context 7Traditional Examples of Sharing Knowledge and ExpertiseReading Newspapers, Books and Periodicals Gossip and Conversation Formal Lectures, Teaching and Presentations Purposeful and Serendipitous Meetings(Traditional Networking Assets and SkillsSocial Graces Acting and Looking the Part Body Language Art of Conversation and Discourse  Relating to Others Being at Ease and Putting Others There Vocabulary and Language -- Code-Switching Personal and Professional Reputation  in Immediate Circle and Larger CommunityZ The Information RevolutionMultiple Sources and Channels of Digital and Other Information Emphasis on Speed and Ubiquitousness (Info. everywhere, all the time through wireless, etc.) Emphasizes Information as Opposed to Knowledge (Lack of Context) Emphasizes Style Over Substance (i.e., PowerPoint and the downfall of western civ.) Many Sources Anonymous or Unknown to Us Personally and -- We Unknown to Them Hard to Separate the Wheat from the ChaffZ @Sources of Information and Knowledge-Sourcing in the Digital AgeFormal and Informal Television (Including Advertisements, Infomercials and Programming) E-mail and the Internet PDAs Cell Phones, Pagers, Blackberry7Examples of Virtual Networking and Sources of KnowledgeWeb Sites (for News, Job Searching, etc: Monster.com, Workopolis.) Chat rooms, Discussion Forums and Virtual Social Networks Such as Linked-In, Friendster Web logs (Blogs) Collaborative Work Spaces Wireless Access 8ZZZComparison of NetworkingIn-Person: Manners Physical appearance and tone of voice Verbal skill Emotional intelligence (EQ) Body language/confidence Heavy on reputation (who you know) H ZZZ  Virtual (Online) Netiquette (online courtesy) Writing skill (no auditory or body-language cues) Clarity of purpose (goal-directed) Heavy on technical skill and expertise (what you know), Personal ImplicationsPluses: Immediate access Libraries at our fingertips Interaction across cultures and geography Transcends space, time, physical barriers Personal Implications, Cont.Minuses: Distraction Lack of Privacy: Because we can, we are seduced (or forced) into feeling we must always be informed and available Instant Gratification Information Overload   Social ImplicationsPluses: Broaden circle of community: Find people and organizations w/ whom we have common interests and goals Share expertise (e.g., medical conditions, child-rearing, jobs, etc.)Social Implications, Cont.8Minuses: Lack of accountability Devaluation of content and meaning: Shallowness over depth Instant answers over judgment Narrowness of interest over universality Diminishment of social occasions and need for skills (e.g., old-style coffee house camaraderie and conversation vs. online chat and Starbucks Wi-Fi) ` Z<Z^ZZ <^  Professional ImplicationsPluses: Access to an unlimited market to promote yourself or products Cheap and easy to put up or join a web site or online forum { Professional Implications, Cont.Minuses: Attention-deficit and info. overload Blurring of personal and professional spaces Emphasis on giving immediate answers instead of asking good questions Seduced into relying on (and blaming) technology instead of human decision-making abilities " ZZ Professional Implications, Cont.Neither Here Nor There: Competing in the global community for customers and jobs (e.g., outsourcing) Interacting with individuals from a variety of backgrounds, cultures and locations Complicated by lack of common cultural referents and assumptions 2News You Can Use: Relevant Skills and Techniques Know and ask for what you want Clearly define terms, goals and tasks. Don t automatically assume you know what people mean and they know what you mean Beware of lazy communication, obfuscation, jargon and misinterpretation (including those due to cultural differences) Give a little and get a little: Knowledge-sourcing is knowledge-sharing XZX*News You Can Use: Things to Keep in Mind PUse technology for your purpose rather than have it use you Evaluate information, demands and tasks on a continuum of urgent vs. important (S.R. Covey) Think cost/benefit: web logs, online chat and discussion boards all require an investment of your time and energy Six degrees of separation: Just because someone subscribes to the same online forum doesn t mean you have anything in common. People have their own agendas.ZVirtual Networking Examples$Linked-In Professional networking/matchmaking service Workopolis Canadian employment site www.workopolis.com RSA Royal Society for the encouragement of Arts, Manufactures & Commerce http://www.thersa.org MagicalDesk Personal networking e-mail and info. Management http://www.magicaldesk.com  Z,Z Z,ZZ[Z ZKZZ , ,[  K     Thank YouPContact Information E-mail: cdlkm@attglobal.net Voicemail and Fax: 810-885-7200 ><< ` ` ̙33` 333MMM` ff3333f` f` f` 3>?" dd@,|?" dd@   " @ ` n?" dd@   @@``PR    @ ` ` p>> f(    6D P  T Click to edit Master title style! !  0   RClick to edit Master text styles Second level Third level Fourth level Fifth level!     S  0Э ``  >*  0D `   @*  0 `   @*H  0޽h ? ̙33 Default Design 0$(  r  S :`0 : r  S :` `  : H  0޽h ? ̙33  @$(  r  S x6e  e r  S 47e  e H  0޽h ? ̙33   $(   r  S weP  e r  S e e H  0޽h ? ̙33  $(  r  S eP  e r  S e e H  0޽h ? ̙33  $(  r  S leP  e r  S (e e H  0޽h ? ̙33  ($(  (r ( S eP  e r ( S Xe e H ( 0޽h ? ̙33  8$(  8r 8 S ̒eP  e r 8 S e e H 8 0޽h ? ̙33  $$(  $r $ S eP  e r $ S e e H $ 0޽h ? ̙33  4$(  4r 4 S Le   e r 4 S e  e H 4 0޽h ? ̙33  H$(  Hr H S eP  e r H S He e H H 0޽h ? ̙33  t$(  tr t S eP  e r t S xe e H t 0޽h ? ̙33^   (  r  S $eP  e r  S e  e r  S \ep  e H  0޽h ? ̙33  0`$(  `r ` S 0eP  e r ` S e e H ` 0޽h ? ̙33   $(  r  S ȓ:P  : r  S p: : H  0޽h ? ̙33  @T$(  Tr T S |eP  e r T S $e e H T 0޽h ? ̙33  P$(  r  S eP  e r  S He e H  0޽h ? ̙33  `L$(  Lr L S 8P  8 r L S ,8 8 H L 0޽h ? ̙33  p$(  r  S 8P  8 r  S \8 8 H  0޽h ? ̙33  $(  r  S eP  e r  S (e e H  0޽h ? ̙33  d$(  dr d S XSeP  e r d S 4fe e H d 0޽h ? ̙33  p0(  x  c $heP  e x  c $e e H  0޽h ? ̙33  `$(  r  S eP  e r  S e e H  0޽h ? ̙33  P$(  r  S ` eP  e r  S Ke e H  0޽h ? ̙33rt+K4#8:;=A?CEOS0KIYG -]oIp]W5[MQ76qU_aOh+'0 `h    (=Social Networking and Knowledge-Sourcing in the Digital Age rPP10114PP10114270Microsoft PowerPoint Kn@0J} @J@dJHG g  1& &&#TNPP82OMi & TNPP &&TNPP    --- !---&G&wc ~@F  ~ ~ ~0- &Gy& -- q@-- @Times New Roman  ~ ~ ~0- .(2 nSocial Networking and !++. .2 Knowledge),. . 2 -. .2 Sourcing in the !. .2 O Digital Age +*.@Times New Roman  ~ ~ ~0- .%2 -B(For Fun and Profit)      .--1X-- @Times New Roman  ~ ~ ~0- .2 PAPEN  . .2 . September 23   .@Times New Roman  ~ ~ ~0- . 2 rd .@Times New Roman  ~ ~ ~0- . 2 <2004. .12 >Presented by Charles Lanigan      .--"System ! ~-&TNPP &՜.+,0D    On-screen ShownPNCa Times New RomanArial Unicode MSTimesNewRomanArialDefault DesignSSocial Networking and Knowledge-Sourcing in the Digital Age (For Fun and Profit) My BackgroundAgenda#Traditional (In-Person) Networking!Traditional Networking Occasions Traditional Networking Dynamics8Traditional Examples of Sharing Knowledge and Expertise)Traditional Networking Assets and SkillsThe Information RevolutionASources of Information and Knowledge-Sourcing in the Digital Age8Examples of Virtual Networking and Sources of KnowledgeComparison of NetworkingPersonal ImplicationsPersonal Implications, Cont.Social ImplicationsSocial Implications, Cont.Professional Implications!Professional Implications, Cont.!Professional Implications, Cont.3News You Can Use: Relevant Skills and Techniques +News You Can Use: Things to Keep in Mind Virtual Networking Examples Thank You  Fonts UsedDesign Template Slide Titles_a:PP10114PP10114  !"#$%&'()*+,-./02345678:;<=>?@BCDEFGHKRoot EntrydO)Current UserASummaryInformation(1PowerPoint Document(aDocumentSummaryInformation89